One operational picture
Understand customers, work, visits, assets and history without switching between disconnected systems.
Your all-in-one business workspace
One platform. Your whole business.
Run your business from WholeDesk. Bring customers, service work, projects, assets, people, planning and communications into one connected workspace—built around your organisation, in any industry. Designed to connect your business systems, so more of your work stays in one place.
Your business. Your way. One workspace.
Operations overview
Scheduled12Attendances today
In progress8Active work
On track94%Across operations
Needs action3Ready to resolve
Work moving nowOpen register →
Customer service visitNorth Sydney · Work 10482
Sam R.ConfirmedAsset inspectionManly · Work 10477
Alex T.On siteProject handoverParramatta · Project 219
TeamReviewUseful signals3 updates
↗
Schedule protectedResource conflict resolved
Now✓
Report readyEvidence checks complete
8m!
Customer follow-upApproval due today
21mDesigned around the work
Not locked to one industry.
WholeDesk adapts to each organisation’s customers, terminology, workflows and controls while keeping the underlying operational picture connected.
Your language and workflow
Shape the workspace around the way your industry and organisation already operate.
Keep decisions accountable
Permissions, approvals and retained history help every team understand what changed and why.
The platform
Your business works better together.
Manage the work, the people and the information behind it in one platform. Purpose-built workspaces stay connected, so every team works from the same business picture.
See your business in WholeDesk. Choose an industry to change the workspace examples.
Work and delivery
Coordinate customer work, service visits and delivery projects. Assign the right people and keep locations, assets, work, time and retained evidence connected to the record.
Customers and locations
Open the customer record directly from a conversation. Keep contacts, locations, assets and customer history correctly related.
Planning and calendars
Bring team commitments, project work, site attendance and resource availability into one planning picture. See what’s next and where attention is needed.
Assets and lifecycle
Connect equipment to customers, sites, service events and the history that supports it.
Customer communications
Keep enquiries, contact details and message history linked to the right customer and job. Prepare replies for human review through your organisation’s configured channels.
Team workspace and meetings
Bring channels, group conversations, direct messages, threads and assigned actions together. Browser video keeps discussion connected to the team conversation, subject to setup and device permissions.
Mobile workforce
Use responsive web workspaces in the field. Native Android workforce apps are in internal testing, bringing Team conversations and message options into the app.
My Field App
A focused web workspace for visit queues, site details, work and time, evidence and field actions—from confirming a visit to its reviewed record.
People & Culture
Bring your workforce directory, organisation structure, team access, leave and availability together. Skills and compliance workflows remain planned.
WholeDesk guide
Explore reviewed capabilities, role access and delivery readiness. The capability guide is available; guided walkthroughs and conversational execution are planned.
Operational control
Turn live registers into useful management views with clear ownership, meaningful status and an audit trail behind each action. Customer conversations can carry their context into a service job or Team action without starting again.
Connect your business systems
WholeDesk is designed to bring existing tools and systems into your business workflow, with WholeDesk as the central workspace. Talk to us about the integrations your organisation needs; availability depends on the supported connection, provider access and configuration.
Built-in team collaboration
Message, meet and follow through.
Keep everyday conversations and the work they create in the same platform as your customers, jobs and projects.
Channels, groups and direct messages
Organise discussion by team, project or purpose. Use threaded replies to keep the original context, mention the right people and choose normal, high or urgent priority.
Actions with clear ownership
Assign an action and set a due date and time. Directed work remains tracked until it is resolved, with acknowledgement and resolution separate from reading a conversation. Snoozed items return to attention at their chosen time.
Find the context, keep the draft
Search permitted loaded message history, load earlier messages and reply in context. Automatic refresh keeps the workspace up to date without losing an unsent draft.
Meet inside the Team workspace
Choose the people you want to meet. Participant views, camera, microphone and screen-sharing controls stay alongside the conversation.
Subject to organisation setup, browser permissions and supported devices. Native app video calling is not available yet.
WholeDesk intelligence
AI that helps the work, not distracts from it.
Useful assistance should arrive with context, evidence and a clear reason—not as another place the user has to manage.
1
Surface what mattersBring overdue actions, missing information and operational risk into the right workspace.
2
Suggest the next useful stepHelp teams prepare communication, resolve gaps and move work forward—with a person still in control.
3
Protect the recordKeep suggestions distinguishable from approved actions and retain the history behind decisions.
Company
WholeDesk is owned and operated by AH SOLUTIONS PTY LTD.
WholeDesk is an Australian business software platform developed and managed by our registered Australian company.
- Legal entity
- AH SOLUTIONS PTY LTD
- Australian Business Number
- 74 644 535 302
- Australian Company Number
- 644 535 302
- Registered jurisdiction
- Australia
- Business contact
- chris@wholedesk.com.au
Start a conversation
Make WholeDesk your business workspace.
Tell us how your organisation works and which systems you need to connect. Build a connected way of working around your business—not the other way around.